Pre & post-sale services

Pre & post-sale services

Release time:2016-01-09

FAQ

Q1

How fast can I get the quotation?

A

We usually make an offer within 1 hour after we get your inquiry. It takes 9 hours if your inquiry hit our email at our free time.

Q2

How can I get a sample to check your quality?

A

After price confirmation, you can require for samples to check our quality.

If our samples can not be provided free, we will charge for the sample cost..But the sample cost can be refundable after order confirmation when your quantity of the order is more than the MOQ.

Q3

What about the leadtime of sample?

A

It takes 2-3 days after your samples confirmation

Q4

Can you do the design for us?

A

Yes. We have a professional team having rich experience in Promotional Gift design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect travel adapter. It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.

Q5

What about the lead time for mass production?

A

Honestly, it depends on the order quantity and the season you place the order. The lead time of 500pcs is about 8 working days. Generally speaking, we suggest that you start inquiry two months before the date you would like to get the products at your country.

Q6

What is your terms of delivery?

A

We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you.

Q7

What payment terms and mothod can you accept?

A

Payment Terms:20% down payment and balance before shipment.

Payment Method:Wire Transfer,Western Union,Paypal, L/C,Cash




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